Terms and Requirements for International Customers
PRODUCT SPECS & INFO
Our website is a great source for any additional details on the product or if you would like to learn more about the brand. Here you will find all our products, including their ingredients, directions, usage, product safety data sheets, and other information.
We do not require any MOQs which allow buyers to buy at their convenience. However, there are cost breaks for larger size quantities. If you have a quantity estimate, we are happy to provide a quote.
Discounted pricing begins with the higher quantities that will be applied to your quote.
10,000-30,000 cases is a 5% discount
30,000-50,000 cases is a 7% discount
50,000 and above cases is a 10% discount
If you would like to us to develop a quote for you, please let us know which product and quantities you are considering and we will be more than happy to provide one.
We will need some information to verify your company as well as make you an account in our system. If you are a sponsor for another company, we will need information for both.
- Company Name:
- Company Address:
- Shipping Address (if different from company address):
- Phone number:
- ST3 (optional):
- Company Identification / Proof of verification (EIN, Certificates, Business ID, etc.)
It is recommended that a sample is sent to the end buyer to ensure approval of the product being ordered. When a sample is sent, a document is inside requiring a signature approving the product. It must be signed and emailed back. If the customer opts out of the sample approval, the customer forfeits any right to an approval on the final product.
Timing and length of project will be calculated when quantity is established. The schedule is dependent on the amount of ingredients and components that are currently in-house versus having to order (mainly for larger quantities).
After the down payment is made, components and ingredients will be ordered for the project. As soon as we have estimated arrival dates from our vendors, a schedule will be created with estimated shipping dates.
After a quote is approved, a down payment of 50% will be required begin the project in order to cover the cost of goods. The remainder of the payment will be due before any shipments are sent out. All payments must be made 3 days in advance via wire transfer directly to the bank info provided by Restore Naturals before any orders are shipped out. Overpayments cannot be refunded and will be transferred to the next project.
Shipping is the responsibility of the customer and is FOB from Brooklyn Park, Minnesota, USA. Customer is responsible for shipping and transit as well as any additional fees including taxes, tariffs, certificates, etc. It is the customer's responsibility to ensure the product can be imported into their country.
Restore Naturals has a strict No Return Policy. Customers must ensure they are satisfied with the product before placing an order and making a payment. This can be done through the sample process. The project cannot be canceled once a payment has been made and the work has begun.
INTERNATIONAL CUSTOMER APPLICATION
If you would like to set up an account with Restore Naturals to begin ordering, please visit our new international customer application form and agree to our company policies:
We look forward to growing a partnership with you!